Writing
Thinking on AI systems, automation and operational strategy.
What Aviation's Automation Transition Tells Us About AI at Work
Three lessons from military aviation's digital cockpit transition that apply to how organisations adopt AI.
Why Claude Is Different
Claude has changed what it takes to make systems talk to each other: plain English instead of APIs and dashboards. What that means for anyone who builds.
Workflow Archaeology
I don't automate a process until I'm sure it should exist. The dig into the foundations comes before anything gets built on top.
AI Barnacles
The flashy AI tool bolted onto a process without a clear purpose, and what it costs to keep it there.