Writing
Writing on AI adoption, workflow redesign and human judgement.
What Aviation's Automation Transition Tells Us About AI at WorkFeatured
Three lessons from military aviation's digital cockpit transition that apply to how organisations adopt AI.
Workflow ArchaeologyFeatured
I don't automate a process until I'm sure it should exist. The dig into the foundations comes before anything gets built on top.
Why Claude Is Different
Claude has changed what it takes to make systems talk to each other: plain English instead of APIs and dashboards. What that means for anyone who builds.
AI Barnacles
The flashy AI tool bolted onto a process without a clear purpose, and what it costs to keep it there.